Aftermarket Business Development Manager - Customer Support Division, MFCD
This job posting is no longer active.
Location: IRVINE, CA, United States
Job Family
: Sales
Job Type
: Regular
Posted
: Dec 7, 2022
Job ID: 34104
Parker Aerospace
Parker Aerospace, an operating segment of Parker Hannifin Corporation, is one of the world’s leading producers of flight control, hydraulic, fuel, inerting, fluid conveyance, thermal management, and engine systems and components for the aerospace industry. We design and build equipment for virtually every aircraft and aero engine being produced in the world today.
In addition to game-changing technology, our customers look to us for shorter lead times, lower costs, higher reliability, and lifetime support. All coupled with the positive attitude and innovative thinking of a true business partner.
Parker Aerospace provides unmatched performance for both our customers and shareholders, built on a foundation of integrity, innovation, and customer satisfaction. As a result, our business has seen consistent growth and, best of all, our team members share in Parker’s success.
Position Summary:
Directs and generates aftermarket business opportunities for the Military Flight Controls Division.
Position to be based in Irvine, CA.
This Product Manager position is responsible for multiple programs with high earnings and revenue accountability and complex products and sub-systems across the MFCD locations.
Works with business teams, other divisions as required and current and potential customers to promote company technologies, products and services to meet customer needs and to determine how the division's capabilities can be leveraged into additional markets.
Revenue guidelines may be applied in determining the appropriate grade level.
Scope and Supervision:
This position does not have direct reports.
Responsibilities:
Responsible for achieving aftermarket service center's financial and customer service goals in coordination with the assigned operating division, which may include one or more sites.
Acts as primary strategic Product Line focal point for aftermarket services covering a range of products & customers. Initiates and works closely with division, site(s) and CSO Segment teams to maximize long term aftermarket revenues and provides short and long-term sales forecasts.
Provides mentorship and execution guidance to the division site(s) aftermarket Military Business Teams within Customer Support Operations. Addresses critical longer term customer issues and lead’s project teams to improve short- & long-term process results. This position is heavily focused on execution coordination between the division and aftermarket Military teams.
Liaison between the MFCD division and Customer Support Operations Military Business Development and customer facing teams for aftermarket products and services including product repairs, spares, logistics, contract, and pricing negotiations. Coordinates with technical and segment teams with field performance issues for input on resolution. Works closely with CSO and Division business development and CSO Segment Leader’s to maximize aftermarket revenues ensuring alignment with short-and long-term sales forecasts.
Works with military teams at the division and customer support in developing and supporting proposals and contracts designed to attract the customer and provide an acceptable level of return to the company by researching customer requirements and translating them into development opportunities. Supports the development of strategies and solutions for contracts opened for re- negotiation during the contract period.
Maybe requested to help support competitive research, evaluates sales performance, and formulates goals and milestones for specific products and systems. Applies thorough understanding of the division's technical capabilities, operational capacity, and market information to influence future plans and strategies.
Provides the customer and division with liaison support within and across divisions on existing and new programs. Stays in close contact with division technology, business units and operations teams to enable rapid turnaround solutions.
Maybe involved in supporting relationships with customers for commercial products and as a liaison with the military customer facing teams to gain knowledge of future market and customer needs and further develop business opportunities.
Identifies opportunities for business development by studying competitors' products, problems, market intelligence, and identifying trends.
Maintains professional and technical knowledge by attending educational workshops, reviewing trade and technical publications, establishing professional networks, participating in professional associations, and attending industry trade shows.
Establishes goals and objectives to carry out programs or functions by coordinating efforts across the division. Recommends actions by analyzing and interpreting data and making complex comparative analyses.
Qualifications:
Education and/or Experience Bachelor’s degree (BA) in Marketing, Engineering, or related field, or an equivalent combination of education and experience which has provided both theoretical and practical knowledge in the field.
Demonstrated ability to perform the essential functions of the job typically acquired through ten or more years of increasingly responsible experience, including five or more years of high-level program management and established customer contacts, with major revenue or scope of responsibility.
Knowledge, Skills and Abilities:
Comprehensive knowledge of principles, industry practices, company products, technology, regulations, service capabilities, and policies related to marketing and business development for airline, military or OEM and after- market customers.
Knowledge of program management and business processes and procedures, including technical and business proposal development. Knowledge of domestic and international customer budgeting and acquisition processes and procedures.
Knowledge of government and industrial procurement regulations and practices. Knowledge of competitors' products and marketing efforts and national, industrial business, and political interests.
Knowledge of other companies' products and capabilities for potential teaming and alliances. Knowledge of related US and international rules and regulations.
Ability to work on most complex problems where analysis of situations or data requires an evaluation of intangible variables and/or incomplete data; understand problems from a broad, long- term perspective.
Ability to read, analyze, and interpret complex policies and recommend changes to procedures. Ability to respond to significant inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to use standard business applications software. Ability to effectively and persuasively present information to top management, customers, and/or boards of directors.
Ability to translate customer desires and projected requirements into business development strategies and develop solutions to customer problems.
Ability to demonstrate team member competencies and participate in goal-setting, performance feedback, and self- development activities.
Parker Hannifin is a Fortune 250 global leader in motion and control technologies. For more than a century the company has been enabling engineering breakthroughs that lead to a better tomorrow. Learn more at www.parker.com or @parkerhannifin.
Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. This position is subject to meeting export compliance eligibility requirements.
(“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”)
If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to http://www.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
and
http://www1.eeoc.gov/employers/upload/eeoc_gina_supplement.pdf
